Policy

Shipping Policy

Thank you for visiting and shopping with our store. Below are the terms and conditions that make up our Shipping Policy.

Order Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Time

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Delivery: 3–7 business days
  • Express Delivery: 1–3 business days

Express Delivery: 1–3 business days

Express Delivery: 1–3 business days

Shipping Delays

Delivery delays can occasionally occur due to weather, courier issues, or high order volumes.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order, please contact us.

Email: support@avivballoon.com

Refund and Return Policy

We want you to be completely satisfied with your purchase.

Returns

Customers can request a return within 7 days of receiving the product.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund.

Non-Returnable Items

Customized products or event decorations may not be eligible for return.

Contact

Email: support@avivballoon.com