Policy
Shipping Policy
Thank you for visiting and shopping with our store. Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Time
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Delivery: 3–7 business days
- Express Delivery: 1–3 business days
Express Delivery: 1–3 business days
Express Delivery: 1–3 business days
Shipping Delays
Delivery delays can occasionally occur due to weather, courier issues, or high order volumes.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your order, please contact us.
Email: support@avivballoon.com
Refund and Return Policy
We want you to be completely satisfied with your purchase.
Returns
Customers can request a return within 7 days of receiving the product.
Refunds
Once your return is received and inspected, we will notify you about the status of your refund.
Non-Returnable Items
Customized products or event decorations may not be eligible for return.
Contact
Email: support@avivballoon.com